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Please Note: We will be unavailable from 27/7/2026 until the 15/9/2026. However online bookings are available for dates after the 15/9/2026 now.

Canberra's #1 Data Recovery Specialists — Trusted Across Australia

Your Data.
Recovered.

Australia's most trusted professional data recovery service. We recover data from failed hard drives, SSDs, RAID arrays, NAS devices, Apple Macs, phones, and all digital storage media — with a 98% success rate.

Fast diagnostic assessments - 24/48 hours
Cleanroom facilities for physical drive repair
Australia-wide secure shipping service
Transparent Pricing
24/7 Emergency Service
98% Success Rate
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Step 1 of 3

What type of device have you lost data from?

How It Works

Simple 4-Step Recovery Process

From your initial enquiry to getting your data back, we make the process as smooth and transparent as possible.

01

Contact Us

Call us or submit your enquiry online. We'll discuss your situation and guide you on the best next steps.

02

Assessment

We perform a thorough diagnostic of your device to determine the extent of data loss and recovery options.

03

Recovery Process

Our certified technicians use advanced tools and cleanroom facilities to recover your data safely.

04

Data Returned

Once recovered, we verify your data and return it on a new storage device of your choice.

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Data recovery lab
Data recovery lab
Why RecoveryGeeks

Why Choose RecoveryGeeks?

With 39+ years of combined industry experience and over 2,700 successful recoveries, RecoveryGeeks is Canberra's most trusted and one of Australia's leading data recovery specialists.

Transparent Pricing

Clear, itemised quotes before any work begins. No hidden fees — you only pay once you approve the quote.

Cleanroom Facilities

Access to inhouse and partner ISO-standard cleanroom facilities ensuring dust-free conditions for all physical drive repair work.

98% Success Rate

Industry-leading recovery rates across every device type, including severe physical, water, and fire damage cases.

24/7 Emergency Service

Critical data loss? Our emergency recovery service operates around the clock with same-day and next-day options.

Strictly Confidential

Your data is treated with the highest level of privacy. Secure handling and strict confidentiality protocols apply to every job.

Australia-Wide Service

Nationwide coverage with free insured return shipping on successful recoveries. We serve every state and territory.

Fast Turnaround Times

Standard recovery completed in 3–7 business days. Express and emergency options available for time-sensitive situations.

Transparent Pricing

No hidden fees, ever. You receive a clear, itemised quote before any work commences.

Testimonials

Trusted by Thousands of Clients Across Australia

From lost family photos to critical business data — here's what our clients say after getting their data back.

"RecoveryGeeks saved my entire business. When my server crashed, I thought everything was lost. They recovered 100% of our data within 48 hours. Absolutely outstanding service."

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Sarah Mitchell
Small Business Owner · Canberra, ACT

"I accidentally formatted my SD card with thousands of wedding photos. RecoveryGeeks recovered every single image. Their expertise and professionalism is second to none."

J
James Chen
Photographer · Sydney, NSW

"Years of research data on a failed external drive. RecoveryGeeks handled it with utmost care and confidentiality. Fast turnaround and fair pricing. Highly recommended."

D
Dr. Amanda Patel
Medical Researcher · Melbourne, VIC

"Our RAID 5 array failed catastrophically. RecoveryGeeks rebuilt the array and recovered all critical data. They kept us informed throughout the entire process."

M
Mark Thompson
IT Manager · Canberra, ACT

"My laptop died a week before my thesis was due. RecoveryGeeks recovered my entire thesis and all research files. They literally saved my academic career!"

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Lisa Nguyen
University Student · Brisbane, QLD

"Professional, transparent, and incredibly skilled. They recovered critical financial records from a water-damaged hard drive. No data, no charge policy gave me confidence."

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Robert Walsh
Accountant · Canberra, ACT

How to Recover Deleted Databases Safely

How to Recover Deleted Databases Safely

A deleted database is rarely just a missing folder. It may hold customer records, accounting data, job files, emails or the system behind an essential business application. Knowing how to recover deleted databases starts with one priority: stop activity that could overwrite the data or make a clean recovery harder.

The correct recovery method depends on what was deleted, where it was stored, and which database platform was involved. A database removed from Microsoft SQL Server needs a different response from a deleted MySQL schema, PostgreSQL cluster, cloud database or application database on a failed NAS. Acting carefully in the first hour can make a material difference.

First actions after a database is deleted

Do not create a new database with the same name, restart services repeatedly, run disk-cleaning tools, or install recovery software on the affected server or drive. These actions can overwrite data blocks, change transaction logs, or complicate forensic assessment.

If the database is on a virtual machine, avoid taking actions that cause high disk activity. If it sits on a NAS or RAID, stop rebuild attempts and do not replace drives without documenting the original order and configuration. A RAID rebuild writes across the array and may reduce the chance of recovering deleted database files.

Before attempting any repair, record what happened. Note the database engine and version, the time of deletion, the server name, storage location, recent backup history, error messages and any commands that were run. This information helps an IT team or recovery specialist choose the safest path.

How to recover deleted databases from backups

A verified backup is normally the cleanest and most reliable recovery option. However, restoring the most recent full backup may not be enough if the business needs transactions made after that backup was taken.

For many systems, recovery follows a sequence: restore a full backup, restore a differential backup if one exists, then restore transaction or write-ahead logs up to the required point in time. This can allow recovery to just before an accidental `DROP DATABASE`, table deletion or damaging query occurred.

Confirm what your backup actually contains

Check that the backup is readable and that it includes the affected database, not only server settings or selected files. Confirm its date, the database version it was created from, encryption requirements, and whether the backup chain is complete.

A backup can appear successful while being unsuitable for restoration. Common issues include an expired cloud retention period, missing transaction logs, an unavailable encryption key, corrupted backup media, or a backup that was taken after the deletion occurred.

Where possible, restore to a separate server, virtual machine or isolated instance first. This protects the current environment and gives you an opportunity to validate the recovered data before switching production systems back online. Check row counts, recent records, user permissions, application connectivity and reporting output rather than assuming a successful restore means every requirement has been met.

Point-in-time recovery

Point-in-time recovery is often the best outcome for accidental deletion, but only where the database engine and logging configuration support it. SQL Server transaction log backups, PostgreSQL write-ahead log archives, MySQL binary logs and managed cloud database recovery features can provide a path back to a chosen time.

The trade-off is that transactions after the selected recovery point may be lost. For example, recovering to 10:14 am to reverse a deletion at 10:15 am will usually exclude changes made after 10:14 am. The recovery target should be chosen with the relevant business team, especially where orders, payments, bookings or compliance records are involved.

When the database files were deleted from storage

If there is no usable backup, the recovery effort moves from database restoration to storage-level recovery. This is more technical and the outcome depends heavily on the storage device and what happened after deletion.

Traditional hard drives may retain deleted database files until their sectors are overwritten. SSDs are less predictable because TRIM and internal garbage collection can clear deleted blocks quickly. On a NAS, SAN or RAID system, the database may be spread across multiple disks and protected by a filesystem or volume manager that adds further complexity.

Database files are not always useful in isolation. A typical system may require data files, log files, control files, configuration files and specific metadata to start correctly. Recovering only one file from a deleted database folder can be insufficient, and attempting to attach damaged files to a live server may worsen corruption.

For a server with failed drives, RAID degradation, unusual clicking sounds, inaccessible volumes or a controller fault, power it down if doing so will prevent further damage. Do not run repair utilities, initialise disks, format the volume, or accept a prompt to rebuild a filesystem. These tools are designed to make storage usable again, not to preserve deleted evidence.

RecoveryGeeks can assess failed hard drives, SSDs, NAS devices and RAID systems where the database loss is linked to physical storage failure or inaccessible media. In these cases, preserving the original devices and configuration is essential.

Database-specific recovery considerations

The database platform changes the available recovery options. An experienced administrator will consider the engine's backup format, logging model, storage layout and recovery controls before making changes.

Microsoft SQL Server

For SQL Server, check for full, differential and transaction log backups, including copies held by backup software or offsite retention systems. If the database was dropped, point-in-time restoration may be possible when the transaction log chain is intact and the database uses the full or bulk-logged recovery model.

Avoid attaching unknown MDF and LDF files to a production instance. Copy files first where possible, and treat repair commands as a last resort. Some repair operations can remove damaged pages or objects to make a database consistent, which may mean permanent data loss.

MySQL and MariaDB

MySQL and MariaDB recovery may involve restoring a logical dump, filesystem-level backup, binary logs, or InnoDB data and log files. Binary logs can be especially valuable for replaying changes after a backup, but only if logging was enabled and the necessary files remain available.

Do not assume that copying individual table files will restore an InnoDB database. InnoDB maintains internal metadata and shared structures, so recovery can require a matched set of files and compatible server settings.

PostgreSQL and cloud databases

PostgreSQL commonly relies on base backups and archived write-ahead logs for point-in-time recovery. If WAL archiving was not configured, the recovery window may be limited to available backups.

For managed cloud databases, check the provider's restore points, snapshots, recycle-bin features and retention settings immediately. Creating a restored copy is usually safer than replacing the live instance. Be aware that automated snapshots can have short retention periods, so a delay may close off the simplest recovery option.

Avoid the common mistakes that reduce recovery chances

The pressure to get systems running again can lead to decisions that permanently change the evidence. Avoid these actions unless you have a tested recovery plan and understand the consequences:

  • Running CHKDSK, fsck, database repair utilities or filesystem repair tools on the original storage.
  • Reusing the affected disk, virtual disk or cloud volume for new data.
  • Rebuilding a degraded RAID array before capturing its configuration and assessing each drive.
  • Restoring over the only available copy of the current database environment.
  • Assuming a backup is valid without testing the restore.

A controlled recovery takes longer than a quick fix, but it reduces the risk of turning a recoverable deletion into a permanent loss.

Validate the recovery before returning to service

Once a database has been restored or reconstructed, validate more than its ability to open. Check application functions, recent transactions, key reports, permissions, scheduled jobs, integrations and data consistency. Ask the people who use the system daily to verify critical records and workflows.

Keep the recovered copy separate until stakeholders approve it. If records are missing between the backup time and the deletion event, those transactions may need to be reconstructed from application logs, emails, payment systems, exports or other source records.

A deletion incident is also a useful test of the organisation's backup design. After recovery, review backup frequency, retention, offsite copies, restore testing, access controls and alerting. The best time to find out whether a backup works is not during the next emergency.

When the database is business-critical, the storage is failing, or there is no clean backup path, pause before experimenting. Preserving the original system and getting specialist advice early gives you the best chance of recovering the data that matters.

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Expert Data Recovery Specialists

Don't Wait Until It's Too Late.
Get Your Data Back Today.

The longer you wait after data loss, the lower the chances of a full recovery. Our expert team is ready right now — contact us and take the first step to recovering what matters most.